Email, SMS & retention for ecommerce brands
We build and run email and SMS systems that turn visitors into buyers and bring customers back.
First two emails free. Delivered within 48 hours.
Rated 5 stars by our clients
10+ years behind funnels doing $50M a year
We work in
The automated emails and texts that do the selling in the background: welcome, browse and cart abandonment, and post-purchase. Written, designed and set up in your account.
Ongoing email and SMS, planned ahead. Regular sends, product launches, promotions and the seasonal calendar, so there is always a reason to come back and buy.
Segmentation, replenishment reminders, subscription communication and follow-up based on what customers did or what they told you in a quiz.
Real emails we've written and designed for clients. Hover over or tap any of them to read it through.
Skincare brand
20.6% → 36.0%
of store revenue coming from email
Klaviyo, monthly reporting period before vs. after the rebuild
A full rebuild of flows, campaigns and segmentation. Email revenue grew 3.7× over a period in which the store itself grew 2.1×.
Supplement brand
2.4×
revenue per recipient
Klaviyo, monthly reporting period before vs. after
Lifecycle flows, a campaign calendar, segmentation and deliverability work. Flow revenue grew 3.3× over a period in which the store grew 1.8×.
“From a design perspective, the emails look great, and the automated email flows are finally working exactly as they should, bringing in consistent revenue month after month.”
“We could already see results within the first week, with the email flows generating measurable revenue.”
01
Your first two emails are free. We write and design them, then A/B test them against what you're sending now, before you commit to anything.
02
If the flows we build don't outperform your current versions, we refund 100% of your setup fee.
03
Delivered within 48 hours of receiving your account access, brand assets and approved offer.
You work with one retention team covering strategy, copywriting, design and Klaviyo implementation. It is led by a partner with more than ten years in ecommerce, who has worked on funnels generating over $50M a year and runs one of the largest supplement brands in Lithuania.
01
We get to know your products, your customers and your current setup, and find where revenue is being left behind.
02
We agree on the highest-priority work, then write, design and implement it in your account.
03
Once it's live we watch how it performs, test changes and keep what works.
Ecommerce brands that already have steady traffic and customers and want more revenue from both. Most of our experience is in supplements, skincare, beauty and wellness, and brands with repeat-purchase products tend to see the most from this work.
Yes. We can take email and SMS off their plate entirely, or handle one part of it, such as flows or design, while they keep the rest. We fit into the tools and approval process you already use.
Yes. A flow buildout or an account rebuild works well as a fixed project. Campaigns are ongoing by nature, so those run month to month.
Book a call and tell us what you'd like to improve. We look at your current setup, then write and design your first two emails for free and test them against what you send today. If they win, we talk about a larger project.
Attributed revenue on its own is a weak measure, because it rises whenever the store grows. So we A/B test our emails against your existing versions, and track revenue per recipient and email's share of total store revenue. You see the same numbers we do, in your own account.
Tell us about your brand and what you'd like to improve. We'll look at your email setup before the call and come with where we'd start, including your two free emails.
Prefer email? hello@lostbunch.com